FAQ
What happens if I am not available at every event?
No problem! We fully understand that our volunteers may have other things to do at times, so please help us when you are available.
I would like to help but I only have a balcony and no garden, can I still participate?
Unfortunately, the stresses of the buildings are too great on the balconies, and the samples would be too impacted.
Will my address be written in your results?
No, we respect the confidentiality of everyone who helps us and we will keep this information to ourselves!
I am a participant in your project but I have not received a collector or an email specifying the pick-up location. Can you tell me where to go?
The Collect’O team will take care of the installation of the collectors at each participant. After submitting your application, we will evaluate the suitability of your location with our scientific objectives and we will contact you as soon as possible to make an appointment.
Should we keep the samples in the refrigerator?
No, it is not necessary to put your samples in the refrigerator. Ideally, they should be kept at room temperature, in the shade if possible (e.g. in a closet).